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If you are comparing IPTV providers, every offer seems to promise the same thing: thousands of channels, perfect quality, unbeatable prices. In practice, services differ on concrete, verifiable criteria: day-to-day stability, price clarity, refund policy, device compatibility and support quality. This guide walks through the eight criteria that actually matter before you pay for a subscription, and explains honestly where Punto Mira stands on each — no invented numbers, no unverifiable promises.
1. Service stability
This is the number-one criterion, and the hardest to verify before buying. Be wary of uptime percentages displayed with no source: anyone can write “99.9%” on a sales page. What to check: does the service offer a trial so you can test stability in your real conditions (your connection, your device, your viewing hours)? Is support reachable when a stream has issues?
At Punto Mira we do not publish an uptime percentage: we prefer to let you judge for yourself through the free trial, and to remain reachable 24/7 if a problem occurs. The only proof of stability worth anything is your own.
2. Picture quality
Check that the provider states which qualities are actually available (SD, HD, 4K) and acknowledges that the final result also depends on your internet connection and your device. An offer promising “everything in 4K, all the time” with no nuance is a red flag.
Punto Mira offers HD and 4K streams depending on the channel and content. Effective quality depends on your bandwidth and equipment — that is true of every provider, including the ones that don’t say so.
3. Multi-screen
An often vague point: how many screens can watch at the same time, and at what price? Check that the number of simultaneous connections is written in black and white in the offer, not discovered after purchase.
At Punto Mira, plans are organised by number of screens, from 1 to 5 simultaneous connections. You choose based on your household, and the displayed price matches the number of screens selected.
4. Device compatibility
Before paying, list your devices and check they are explicitly supported. Also check that the provider offers installation guides — that is where beginners most often give up.
Punto Mira is compatible with Smart TVs (Samsung, LG and others via common IPTV apps), Android (TV, boxes, smartphones, tablets), iOS (iPhone, iPad), MAG boxes and the Amazon Firestick. Installation guides are available for each device type, and support can walk you through setup.
5. Customer support
Three questions to ask: is support available around the clock or only at certain hours? In which languages? And through which channel (chat, e-mail, WhatsApp)? A serious provider answers before the sale as well as after.
Punto Mira support is available 24/7 in French, English and Spanish. You can contact them before ordering — the responsiveness you see at that point is a good indicator of what to expect later.
6. Refund policy
This is the criterion that best separates serious sellers from the rest. Check: the guarantee period, the written terms, and whether there is an identifiable legal entity behind the site to address a claim to. A refund policy with no identified legal entity is worthless.
Punto Mira applies a 48-hour money-back guarantee after activation. The service is operated by TUS MEDIA SL, a company registered in Spain (NIF B65640930) — full details are in the legal notice.
7. Price transparency
Check that the displayed price is the final price: no activation fees discovered at checkout, no hidden auto-renewal, no price that changes depending on who you talk to. The price should be public, the same for everyone, and broken down by duration and number of screens.
On Punto Mira, prices are published on the plans page, organised by subscription length and number of screens (1 to 5). What you see on the page is what you pay.
8. Try before you buy
A free trial is the best comparison tool there is: it replaces every marketing promise with your own experience. If a provider refuses any form of trial, ask yourself why.
Punto Mira offers a free trial, activated quickly after your request, so you can test the service on your own setup before any commitment. Combined with the 48-hour guarantee, that gives you time to verify every criterion in this guide yourself.
Criteria summary table
| Criterion | What to look for | Punto Mira |
|---|---|---|
| Stability | Ability to test it yourself; reachable support when issues occur | Free trial to judge in your real conditions; 24/7 support |
| Picture quality | Clearly stated qualities (HD/4K) and honesty about connection dependence | HD and 4K streams by channel; result depends on bandwidth and device |
| Multi-screen | Number of simultaneous connections stated in the offer | Plans from 1 to 5 screens, price shown per screen count |
| Compatibility | Your devices explicitly listed + installation guides | Smart TV, Android, iOS, MAG, Firestick; guides and setup help |
| Support | Availability, languages, contact channel | 24/7, in French, English and Spanish |
| Refund | Period, written terms, identifiable legal entity | 48-hour guarantee; operated by TUS MEDIA SL (Spain) |
| Price transparency | Public, final price with no hidden fees | Public prices by duration and screen count |
| Trial | Trial available before payment | Free trial, fast activation |
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Frequently asked questions
How can I test an IPTV service’s stability before paying?
The only reliable test is a trial on your own setup: your connection, your device, at the hours you usually watch (evenings, match days). An uptime percentage on a sales page, with no source, proves nothing. Punto Mira offers a free trial for exactly this reason.
What does “intermediary service” mean?
Punto Mira acts as a technical intermediary: the service provides access, activation, app compatibility and support, without being the producer of the content distributed. The entity operating the service is TUS MEDIA SL, registered in Spain — full details are in the legal notice.
How many screens can I use at the same time?
It depends on the plan: Punto Mira offers subscriptions from 1 to 5 simultaneous connections. Choose based on how many people will watch at the same time in your household, not on the total number of installed devices.
How does the 48-hour refund work?
If the service does not suit you, you have 48 hours after activation to request a refund from support (available 24/7 in French, English and Spanish). The responsible legal entity is TUS MEDIA SL; the terms are set out in the site’s legal notice and conditions.
Check for yourself
No guide replaces a real test. Request your free trial, run through the eight criteria above on your own setup, then decide.