Frequently asked questions.

The app offers a free 7-day trial. After that period, a license is required — around €8 for a lifetime license.

IPTV (Internet Protocol Television) streams TV channels over the Internet instead of an aerial or cable, delivering stable HD quality on all your devices.

No. IBO Player is only a media player and provides no content. You need to add your own M3U playlist or Xtream

PuntoMira works on Smart TV, Android TV, Firestick, iPhone, iPad, Android smartphones, Windows PC, Mac and any device that supports an IPTV app.

A license is generally tied to a single device via its Device ID. To use the app on several TVs, you typically

A minimum of 10 Mbps is recommended for HD. For Full HD on multiple screens simultaneously, aim for 25 Mbps or more.

Each TV can use different MAC addresses for Wi-Fi and Ethernet. If you switch connection type, the MAC address used by the

Activation is instant: you receive your credentials by email a few minutes after payment. Simply enter them in your IPTV application.

Yes. Log back into the management portal, remove the old playlist and add a new one. Changes apply after restarting the app.

PuntoMira offers over 40,000 TV streams including French, international, sports, cinema and adult content, plus a vast VOD library.

IBO Player runs on most LG Smart TVs with webOS 4.0 or later — this covers most models sold since 2018 (UK, UM, NANO, UP, C, G, QNED

PuntoMira operates in compliance with applicable regulations. It is the user's responsibility to ensure that IPTV use is legal in their country.

Minimum recommended is webOS 4.0. To check your version, go to Settings > General > About This TV. A newer version (webOS 5.0+) gives better playback performance.

Yes, depending on your plan: from 1 to 5 simultaneous screens. Choose a multi-screen plan to share your access with your family.

Yes. IBO Player supports XMLTV-format EPG guides when your IPTV provider delivers one. Add the EPG URL in the app settings via the management portal alongside your M3U

PuntoMira accepts bank cards (Visa, Mastercard), PayPal, and cryptocurrencies. All payments are secured by SSL encryption.

Try these steps in order: (1) unplug the TV for 30 seconds to hard-restart, (2) check that your internet connection works, (3) update webOS firmware, (4) uninstall and

We do not offer a free trial, but our 1-month subscription at €15 lets you test the full service with no long-term commitment.

IBO Player itself is a fully legal media-player app — it provides no content. Legality depends entirely on the source of your M3U playlist or Xtream subscription. Only

Log in to your account area to renew or change your plan. Your access is extended instantly once payment is confirmed.

Buffering is usually caused by an insufficient Internet connection, unstable Wi-Fi or an overloaded server. Here is how to fix it in a few minutes.

Yes, PuntoMira includes a full EPG for the majority of channels, allowing you to browse and plan your viewing schedule in advance.

Yes, PuntoMira is fully compatible with VPNs. Using a VPN can even improve stability in regions where ISPs throttle video traffic.

Download IPTV Smarters Pro or Smart IPTV from your TV app store, then enter your PuntoMira credentials. Installation takes less than 5 minutes.

Yes, PuntoMira is iOS compatible. Download GSE Smart IPTV or IPTV Smarters from the App Store and log in with your credentials.

Netflix and Disney+ only offer their own on-demand content. IPTV gives access to thousands of live TV channels from around the world, plus a VOD library.

Yes, PuntoMira streams all major live sports events: Champions League, Premier League, Roland-Garros, F1, NBA and much more.

Yes, PuntoMira includes a catch-up TV feature on compatible channels, letting you watch programmes broadcast up to 7 days ago.

Yes, PuntoMira offers a wide selection of Arabic channels (Al Jazeera, MBC, Rotana…) and Latino channels (Televisa, Univision, Telemundo…) in HD.

Yes, PuntoMira works anywhere in the world as long as you have an Internet connection. Your channels follow you on holiday, on business trips or while living abroad.